Privacy Policy

Use of Personal Data and Lawful Basis for Processing

1.1 Identity Verification and Account Management
We collect and process personal data for identity verification and effective account management. This includes performing credit or identity checks via third parties. Our processing is grounded in:

Contractual Obligations: To set you up as a customer and manage your account.
Legitimate Interests: Ensuring you receive the best service.
Legal Obligations: Complying with laws such as those mandated by the Financial Services Authority (FSA).
1.2 Provisions, Improvement, and Development of Products and Services
To provide and enhance our services, we use your personal information to perform our services and meet our obligations. This includes:

Reviewing your needs regularly to offer the best products and services.
Using feedback from customer surveys to improve our offerings.
Including opt-out instructions in marketing materials.
1.3 Settlement of Enquiries and Disputes
We may retain personal information to manage potential legal claims, sharing this information with insurers or legal advisers as necessary. This is in our legitimate interest to defend or bring legal claims effectively.

1.4 Compliance with Applicable Laws and Regulations
We use personal information to comply with legal and regulatory requirements, such as anti-money laundering checks, fraud prevention, and responding to regulatory enquiries. This is both a legal obligation and a legitimate interest.

1.5 Profiling and Automated Decision-Making
We may use your data for profiling and automated decision-making, such as credit checks, to tailor services to your needs. You have the right to object to automated decisions and request a manual review.

1.6 Marketing
We may collect contact details to send you marketing information, based on your consent or our legitimate interest. You can opt-out at any time, and we do not share your details with third parties for marketing without your consent.

1.7 Website Information
Our web pages and emails may use data analysis tools to track engagement. Anonymised data does not require a legal basis; otherwise, it is processed based on legitimate interests.

1.8 References and Surveys
We may provide credit references to third parties and conduct surveys for customer feedback. Participation in additional surveys requires your consent.

1.9 Internal Business and Record Keeping
We process personal data for internal business purposes and compliance with legal obligations. This includes maintaining communication records and ensuring contractual compliance.

1.10 Our Premises
We collect information about visitors to our premises for security and record-keeping purposes, including CCTV footage. This is a legal requirement and in our legitimate interest.

1.11 Sharing with Cooperation Partners and Suppliers
We share personal data with partners and suppliers for service provision, based on legitimate interests.

1.12 Sharing with Group Entities and Corporate Restructuring
Personal data may be shared within our corporate group for reporting and system maintenance. In case of business restructuring or sale, data is shared as necessary.

Collection of Personal Data
We collect various types of personal information, including:

Name, address, contact details
Date of birth, gender
Employment details
Identification numbers
Financial information
Trading history
Social media data
This information is collected through service use, applications, and communications. We also gather data from third parties with proper consent.

Your Rights
You have several rights under data protection law:

Information: About how we use your personal data.
Access: To personal data we hold about you.
Correction: Of inaccurate personal data.
Erasure: Of data where there’s no legitimate reason to keep it.
Objection: To data processing based on legitimate interest.
Restriction: Of data processing under certain conditions.
Data Portability: Transfer of your data to another party.
Withdrawal of Consent: Where we rely on your consent for processing.
Complaint: To the ICO if you believe we breach data protection laws.
Security and Storage of Personal Information
We take data security seriously, employing measures to protect your information and complying with laws on data retention.

Cookies and Technology Improvements
Cookies are used to enhance your experience on our websites. Any changes to technology affecting privacy will be communicated in this notice.

Links to Third-Party Websites
Our sites may link to external websites not covered by this privacy notice. Please check third-party privacy standards separately.

Contact and Complaints
For queries or complaints regarding privacy, contact our compliance team at support@Elite FXmarkets.com. If unsatisfied, you can escalate complaints to the ICO.

This summary provides a clear and concise overview of your data processing practices, while retaining the necessary details. Let me know if you need any more adjustments or additional sections.